Privacy Policy
Effective date: November 1, 2023
Last updated: November 1, 2023
Introduction
Escabee (hereinafter "we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA).
Definitions
In this Privacy Policy, the following terms have the following meanings:
- "Personal Data" refers to any information that identifies you as an individual or can be used to identify you, including but not limited to your name, contact information, billing information, and booking history.
- "Services" refers to the online booking service for camping sites provided by Escabee.
- "Website" refers to the Escabee website and any associated web pages or applications.
Personal Data We Collect
We may collect the following types of personal data:
- "Name" - Your full name.
- "Contact Information" - Your email address and phone number.
- "Billing and Payment Information" - Information necessary for processing payments and refunds.
- "Booking History" - Information related to your past camping site bookings.
- "Location Data" - Data related to your geographical location.
- "Device Information" - Information about the devices you use to access our website.
- "Communication Preferences" - Your choices about receiving communication from us.
Purposes of Data Collection
We collect and process your personal data for the following purposes:
- To facilitate and manage your camping site bookings.
- To provide you with relevant information and updates.
- To process payments and refunds.
- To personalize your experience on our website.
- To improve our services and user experience.
- To comply with legal and regulatory requirements.
Consent
By using our Services and providing your Personal Data, you consent to the collection, use, and disclosure of your data in accordance with this Privacy Policy.
Data Retention
We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable laws and regulations.
Security
We use reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Disclosure of Personal Data
We may share your personal data with:
- Any or all service providers and partners involved in facilitating your bookings. This may include campsite operators, payment gateway services and any other service providers which may be added on to the services we provide.
- Legal and regulatory authorities when required by law.
- In cases of merger, acquisition, or bankruptcy, your data may be transferred to a third party.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to the processing of your data.
- Withdraw your consent at any time.
- Lodge a complaint with the relevant authority.
Cookies
We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these third parties before using their services.
Children's Privacy
We do not intend to collect data from individuals below 18 years old. If you are a parent or guardian and believe that we may have inadvertently collected information from a child under 18, please contact us to have the information removed.
Data Security
We are committed into taking all reasonable measures to ensure the safety and integrity of your personal information from unauthorised access, disclosures, modifications and deletion. However, no electronic and/or online transmissions can be fully guaranteed as this is not reasonably possible.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this policy periodically for any updates.
Opt-Out Clause
You have the option to opt-out of receiving certain communications from us. You can update your communication preferences in your account settings or by contacting us.
Contact Us
If you have any questions or concerns about this Privacy Policy or your Personal Data, please contact us at [email protected] or use the Contact button on Escabee.com.
Governing Laws
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia.
