Lu Ying Retreats

Kampung Bukit Tinggi, 28750 Bentong, Pahang, Malaysia

About Lu Ying Retreats

Lu Ying Retreats is a nature-based campsite located in Bukit Tinggi, Pahang. Surrounded by lush forest and elevated terrain, this campsite offers a cool-weather camping experience with fresh mountain air and a calm natural atmosphere. It is well suited for campers who enjoy quiet surroundings, simple outdoor living, and a refreshing escape from lowland heat.

Why Visitors Love It
• Cool Bukit Tinggi Climate: The higher elevation brings cooler temperatures, especially at night, making camping more comfortable.
• Forest-Surrounded Setting: Dense greenery and natural landscapes create a peaceful and immersive camping environment.
• Good for Short Nature Getaways: Located within driving distance from Kuala Lumpur, it works well for weekend camping trips.

Facilities & Amenities
• Designated tent camping areas on natural ground.
• Basic toilet and water facilities for campers.
• Parking access near the campsite.
• Open spaces suitable for cooking, BBQ, and group gatherings.
• Natural surroundings preserved for a quiet camping atmosphere.

Activities You’ll Enjoy
• Camping in Cool Weather: Enjoy comfortable nights and crisp mornings typical of Bukit Tinggi.
• Nature Relaxation: Unwind with forest views, fresh air, and peaceful surroundings.
• Outdoor Cooking & Camp Time: Prepare meals, relax at your campsite, and enjoy simple outdoor routines.
• Group Bonding: Ideal for families, friends, or small groups looking for a calm camping experience.

Lu Ying Retreats at Bukit Tinggi offers a straightforward and peaceful camping experience in a cool forest setting. With its natural surroundings, comfortable climate, and simple facilities, it is a great choice for campers seeking relaxation and fresh mountain air away from the city.

Environment

Cloud Carpet
Mountain / Hill

Ground Type

Stone

Mobile Coverage

Celcom
Digi
Maxis
uMobile

Amenities

Barbecue Pit

Cafeteria

Campfire Pit

Convenient Store

Dog Friendly

Electrical Plugpoint

Fire Extinguisher

First Aid

Hair Dryer

Kitchen / Sink

Mosque / Surau

Parking

Showers

Swimming Pool

Toilet

Trash Bins

Activities

Stargazing

Barbecue

Campfire

Hiking Trails

Playground

Swimming

Archery

Basketball

Fishing

Rules and Guidelines

(1) Check-in & check-out information
• Glamping zone & pet zone
   ‣ Check-in: 3:00 PM
   ‣ Check-out: 12:00 PM
• Camping zone (bring your own tent)
   ‣ Check-in: 1:00 PM
   ‣ Check-out: 1:00 PM
• Early check-in and late check-out are subject to availability. Please contact Lu Ying Retreats customer service via WhatsApp.

(2) Guests’ conduct & low noise policy
• Private zones & villas
   ‣ All zones and villas are designated as private areas. Please do not enter without prior permission to ensure everyone’s comfort and privacy.
• Guest information
   ‣ For safety purposes, Lu Ying Retreats requires the full name and age of all guests, along with an emergency contact. These details must be provided at least one day before check-in.
• Children policy
   ‣ Children aged 8 years and above are counted as adults for accommodation.
   ‣ Children aged 7 years and below stay for free when sharing a mattress with accompanying adults.
   ‣ An optional full glamping set (mattress, pillow, blanket, and fan) is available with an additional charge.
• Registered guests only
   ‣ Lu Ying Retreats is strictly for registered guests. Walk-ins or unregistered visitors are not allowed without prior approval from management.
• Respect the atmosphere
   ‣ Lu Ying Retreats is a naturally quaint and cozy retreat with a relaxed environment. Please be considerate towards fellow guests and our team to ensure a peaceful stay for everyone.
• Quiet hours
   ‣ To maintain a calm and relaxing atmosphere, all noise and music must be kept to a minimum after 11:00 PM.

(3) Responsibilities & site rules
• Any damage to site property or equipment will incur penalty charges
• Smoking is allowed only in designated open areas. Please dispose of cigarette butts responsibly
• Smoking inside villas or tents is strictly not allowed
• Dispose of all trash, food waste, and leftovers in the dustbins provided
• Keep your designated site clean at all times
• Store food and personal items properly to prevent wildlife or insects from entering villas or tents
• Do not feed or leave food for wildlife
• Open campfires on the ground, on decks, inside villas, or tents are not allowed
• Electrical cooking equipment, generators, gasoline, and commercial gas cylinders are strictly prohibited
• The Lu Ying Retreats team reserves the right to remind guests or request them to leave if their behavior does not comply with these policies.

(4) Pet policy
• Lu Ying Retreats is a pet-friendly site. Pets are allowed only in the Pet Zone and the Camping Zone (for guests bringing their own tents).
• Pets are not permitted in other glamping villas or cottage tents.
• The operator reserves the right to warn or remove any guest or pet in cases of inappropriate behavior or circumstances beyond control.
• By bringing a pet to Lu Ying Retreats, guests agree to the following:
   ‣ Number of pets : Each villa or tent booking includes complimentary access for up to two (2) pets.
   ‣ A fee of RM50 per pet applies for the third and fourth pet.
   ‣ A maximum of four (4) pets is allowed per villa or tent.
• Pet eligibility
   ‣ Small and medium-sized pets are welcome.
   ‣ Aggressive or guard dog breeds are not allowed.
• Vaccination
   ‣ All pets must be fully vaccinated. Proof of vaccination must be provided at least one day before check-in.
• Supervision & leash
   ‣ Pet owners are fully responsible for supervising their pets at all times.
   ‣ Pets must be well-behaved and not cause excessive noise or disturbance.
   ‣ Pets must be leashed or placed in a carrier when outside the villa or tent.
• Cleanliness
   ‣ Owners must clean up after their pets and dispose of waste in designated bins.
• Sleeping arrangements
   ‣ Pets are not allowed on beds or furniture.
   ‣ Please bring your pet’s own bed or blanket.
• Pet security deposit
   ‣ A glamping security deposit of RM200 per villa is required.
   ‣ Payment is made via QR code upon check-in.
   ‣ Refund will be processed within 48 hours after check-out.
   ‣ Any damage or odor caused by pets may result in partial or full forfeiture of the deposit.

• Terms & conditions
By accepting the booking confirmation, guests acknowledge and agree that:
a) Guests waive and release Lu Ying Retreats, its operators, employees, agents, and affiliates from any claims related to personal injury, property damage, loss, or expenses incurred during the stay, including those arising from negligence or unforeseen circumstances.
b) Guests understand and accept the inherent risks associated with outdoor environments, including uneven terrain, weather conditions, wildlife encounters, mechanical failure, and operational risks.
c) Guests grant permission for Lu Ying Retreats to use photos or videos taken during the stay for promotional or marketing purposes without compensation.
d) The operator of Lu Ying Retreats reserves the right to warn or remove any guest for inappropriate behavior or under circumstances beyond management control.

Amendments, Cancellation and Refund Policies

• Booking Confirmation
   ‣ Full payment is required to confirm your booking. Once a booking is confirmed, it cannot be cancelled. All payments made are non-refundable and non-transferable.

• Postponement
   ‣ A minimum of 14 days’ notice prior to the booking date is required for any postponement. The credited amount from the original booking will be valid for 6 months from the date of approval.

• Notice Given Less Than 14 Days
   ‣ A 30% cancellation fee will be charged, and the remaining 70% will be credited towards a new booking date. The credited amount is valid for 6 months from the date of approval.

• Notice Given Less Than 3 Days
   ‣ No refund or postponement will be provided for cancellations or changes made less than 3 days before the booking date.

Location Map

Get Direction

Rules and Guidelines

(1) Check-in & check-out information
• Glamping zone & pet zone
   ‣ Check-in: 3:00 PM
   ‣ Check-out: 12:00 PM
• Camping zone (bring your own tent)
   ‣ Check-in: 1:00 PM
   ‣ Check-out: 1:00 PM
• Early check-in and late check-out are subject to availability. Please contact Lu Ying Retreats customer service via WhatsApp.

(2) Guests’ conduct & low noise policy
• Private zones & villas
   ‣ All zones and villas are designated as private areas. Please do not enter without prior permission to ensure everyone’s comfort and privacy.
• Guest information
   ‣ For safety purposes, Lu Ying Retreats requires the full name and age of all guests, along with an emergency contact. These details must be provided at least one day before check-in.
• Children policy
   ‣ Children aged 8 years and above are counted as adults for accommodation.
   ‣ Children aged 7 years and below stay for free when sharing a mattress with accompanying adults.
   ‣ An optional full glamping set (mattress, pillow, blanket, and fan) is available with an additional charge.
• Registered guests only
   ‣ Lu Ying Retreats is strictly for registered guests. Walk-ins or unregistered visitors are not allowed without prior approval from management.
• Respect the atmosphere
   ‣ Lu Ying Retreats is a naturally quaint and cozy retreat with a relaxed environment. Please be considerate towards fellow guests and our team to ensure a peaceful stay for everyone.
• Quiet hours
   ‣ To maintain a calm and relaxing atmosphere, all noise and music must be kept to a minimum after 11:00 PM.

(3) Responsibilities & site rules
• Any damage to site property or equipment will incur penalty charges
• Smoking is allowed only in designated open areas. Please dispose of cigarette butts responsibly
• Smoking inside villas or tents is strictly not allowed
• Dispose of all trash, food waste, and leftovers in the dustbins provided
• Keep your designated site clean at all times
• Store food and personal items properly to prevent wildlife or insects from entering villas or tents
• Do not feed or leave food for wildlife
• Open campfires on the ground, on decks, inside villas, or tents are not allowed
• Electrical cooking equipment, generators, gasoline, and commercial gas cylinders are strictly prohibited
• The Lu Ying Retreats team reserves the right to remind guests or request them to leave if their behavior does not comply with these policies.

(4) Pet policy
• Lu Ying Retreats is a pet-friendly site. Pets are allowed only in the Pet Zone and the Camping Zone (for guests bringing their own tents).
• Pets are not permitted in other glamping villas or cottage tents.
• The operator reserves the right to warn or remove any guest or pet in cases of inappropriate behavior or circumstances beyond control.
• By bringing a pet to Lu Ying Retreats, guests agree to the following:
   ‣ Number of pets : Each villa or tent booking includes complimentary access for up to two (2) pets.
   ‣ A fee of RM50 per pet applies for the third and fourth pet.
   ‣ A maximum of four (4) pets is allowed per villa or tent.
• Pet eligibility
   ‣ Small and medium-sized pets are welcome.
   ‣ Aggressive or guard dog breeds are not allowed.
• Vaccination
   ‣ All pets must be fully vaccinated. Proof of vaccination must be provided at least one day before check-in.
• Supervision & leash
   ‣ Pet owners are fully responsible for supervising their pets at all times.
   ‣ Pets must be well-behaved and not cause excessive noise or disturbance.
   ‣ Pets must be leashed or placed in a carrier when outside the villa or tent.
• Cleanliness
   ‣ Owners must clean up after their pets and dispose of waste in designated bins.
• Sleeping arrangements
   ‣ Pets are not allowed on beds or furniture.
   ‣ Please bring your pet’s own bed or blanket.
• Pet security deposit
   ‣ A glamping security deposit of RM200 per villa is required.
   ‣ Payment is made via QR code upon check-in.
   ‣ Refund will be processed within 48 hours after check-out.
   ‣ Any damage or odor caused by pets may result in partial or full forfeiture of the deposit.

• Terms & conditions
By accepting the booking confirmation, guests acknowledge and agree that:
a) Guests waive and release Lu Ying Retreats, its operators, employees, agents, and affiliates from any claims related to personal injury, property damage, loss, or expenses incurred during the stay, including those arising from negligence or unforeseen circumstances.
b) Guests understand and accept the inherent risks associated with outdoor environments, including uneven terrain, weather conditions, wildlife encounters, mechanical failure, and operational risks.
c) Guests grant permission for Lu Ying Retreats to use photos or videos taken during the stay for promotional or marketing purposes without compensation.
d) The operator of Lu Ying Retreats reserves the right to warn or remove any guest for inappropriate behavior or under circumstances beyond management control.

Amendments, Cancellation and Refund Policies

• Booking Confirmation
   ‣ Full payment is required to confirm your booking. Once a booking is confirmed, it cannot be cancelled. All payments made are non-refundable and non-transferable.

• Postponement
   ‣ A minimum of 14 days’ notice prior to the booking date is required for any postponement. The credited amount from the original booking will be valid for 6 months from the date of approval.

• Notice Given Less Than 14 Days
   ‣ A 30% cancellation fee will be charged, and the remaining 70% will be credited towards a new booking date. The credited amount is valid for 6 months from the date of approval.

• Notice Given Less Than 3 Days
   ‣ No refund or postponement will be provided for cancellations or changes made less than 3 days before the booking date.

Lot Types

Camping (Bring Your Own Tent)

For 2 person

Check Price

Lu Ying Retreats

About Lu Ying Retreats

Environment

Ground Type

Mobile Coverage

Amenities

Activities

Rules and Guidelines

Amendments, Cancellation and Refund Policies

Check Availability

Location Map

Rules and Guidelines

Amendments, Cancellation and Refund Policies

Lot Types

Camping (Bring Your Own Tent)

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